Terms and Conditions
Terms and Conditions
By accessing this website and placing an order, you agree to the following terms and conditions.
General Use
This website and its services are provided for lawful purposes only. By using this site, you agree not to misuse the website or its services in any way.
Research Use Only
All products and services offered on this website are intended strictly for research and laboratory purposes only. They are not for human or animal consumption. By purchasing from this site, you acknowledge and agree to use all products in accordance with applicable laws and regulations.
Orders and Accuracy of Information
Customers are responsible for providing accurate billing and shipping information at the time of purchase. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Processing and Shipping
Orders are typically processed within 1–3 business days after payment is received.
All shipments are handled through third-party carriers such as UPS. Tracking information will be provided once available.
Shipping Responsibility
Once an order has been transferred to the shipping carrier, we are not responsible for delays, lost packages, or delivery issues caused by the carrier.
We are not responsible for packages marked as delivered by the carrier.
Sales Policy
All sales are final. We do not accept returns or offer refunds.
Order Issues and Resolutions
If an error is made on our end, we will correct the issue. Customers may be required to provide clear photo evidence of the package, contents, or issue before a resolution is issued.
If a package arrives damaged during transit, clear photo evidence of both the package and its contents must be provided. Replacements may be issued at our discretion.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of this website or services.
Right to Refuse Service
We reserve the right to refuse or cancel any order at our discretion.
Changes to Terms
We reserve the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of any changes.
Contact
For any questions regarding these Terms and Conditions, please contact:
support@drapadivision.com